Privacy Policy

Privacy Policy for Visworld.ai

Effective Date: August 20, 2025

1. Introduction

This Privacy Policy describes how Visworld.ai ("Visworld.ai," "we," "us," or "our") collects, uses, discloses, and protects the Personal Data of individuals who access or use our AI-powered video generation and editing tools, applications, website (the "Website"), and related services (collectively, the "Services").

We are committed to protecting your privacy and handling your data in an open and transparent manner. This Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant U.S. state privacy laws.

This Privacy Policy is an integral part of our Terms of Service. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms herein, please do not access or use the Services.

2. Personal Data We Collect

We collect Personal Data to provide, maintain, and improve our Services. "Personal Data" means any information that identifies or relates to an identifiable individual. The categories of Personal Data we collect are as follows:

2.1. Information You Directly Provide to Us

  • Account Information: When you register for an account, we collect your email address, username, and password. You may also voluntarily provide additional profile information, such as a profile picture.

  • User Content: To utilize the core functionality of our Services, you may upload or provide various materials, including videos, images, audio files, text prompts, scripts, and other data ("Input Content"). This Input Content may contain Personal Data, including the likenesses, voices, or other identifiable characteristics of individuals. You represent and warrant that you have all necessary rights, licenses, and consents to provide this Input Content for processing.

  • Payment Information: When you make a purchase, such as a subscription, our third-party payment processors (e.g., Stripe) collect and process your payment details. We do not directly store your full payment card information but may receive data related to the transaction, such as confirmation of payment.

  • Communications: When you contact us for customer support, to provide feedback, or for other inquiries, we collect your name, email address, the content of your message, any attachments, and any other information you choose to provide.

  • Feedback and Surveys: We collect information you provide when you respond to surveys, participate in promotions, or offer feedback on our Services.

2.2. Information We Collect Automatically

  • Technical and Usage Data: We automatically log information when you interact with our Services, which may include your Internet Protocol (IP) address, browser type and settings, device information (e.g., operating system, device identifiers), the date and time of your requests, pages visited, features used, referring/exit pages, and clickstream data.

  • Generated Content: When you use our Services to create or edit videos ("Generated Content"), we process your Input Content and the resulting Generated Content. We may temporarily store this content on our servers to enable you to access, modify, and download your creations.

  • Cookies and Similar Technologies: We use cookies, web beacons, pixels, and other tracking technologies to operate and administer our Services, gather usage data, and remember your preferences. For more detailed information, please see Section 10 ("Cookies and Similar Technologies").

3. How We Use Your Personal Data and Our Lawful Bases for Processing

We use your Personal Data for the purposes described below, relying on the following lawful bases for processing under the GDPR (where applicable):

  • To Provide and Maintain Our Services(Lawful Basis: Performance of a Contract; Legitimate Interests)
  • To create, manage, and secure your account.
  • To process your Input Content to produce the Generated Content you request.
  • To enable you to access, download, and manage your User Content.
  • To process payments and manage your subscriptions.
  • To Improve, Personalize, and Develop Our Services (Lawful Basis: Legitimate Interests; Consent)
  • To analyze user behavior to understand how our Services are used, enabling us to enhance user experience and develop new features.
  • To personalize content and service offerings.
  • For research and development, including the training and improvement of our underlying AI models. Please note: We will not use your non-public Input Content or non-public Generated Content to train our AI models without your express, opt-in consent. We may use aggregated, anonymized data or your general feedback for model improvement.
  • To Communicate With You (Lawful Basis: Performance of a Contract; Legitimate Interests; Consent)
  • To send transactional communications, such as account confirmations, technical notices, security alerts, and support messages.
  • To respond to your inquiries and provide customer support.
  • To send you marketing communications, such as newsletters and promotions, where you have provided consent or where otherwise permitted by law. You may opt out of these communications at any time.

-For Safety, Security, and Legal Compliance (Lawful Basis: Legal Obligation; Legitimate Interests)

  • To protect the security and integrity of our Services, detect and prevent fraud, and enforce our Terms of Service.
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To protect the rights, property, or safety of Visworld.ai, our users, or the public.

4. How We Share and Disclose Your Information

We do not sell your Personal Data. We may share your information with the following categories of third parties:

  • Third-Party Service Providers: We share information with vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, data analytics, customer support, and email delivery. These providers are contractually bound by confidentiality obligations and are restricted from using your Personal Data for any purpose other than to provide their services to us.
  • Compliance with Law and Protection of Rights: We may disclose your information if we believe in good faith that it is necessary to (a) comply with a legal obligation, subpoena, or governmental request; (b) protect and defend the rights or property of Visworld.ai; (c) prevent or investigate possible wrongdoing in connection with the Services; or (d) protect the personal safety of our users or the public.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.
  • With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.
  • Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for purposes such as research, analytics, or marketing.

5. Data Retention

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and for a reasonable period thereafter to resolve disputes or enforce our agreements.

  • Account Information: Retained for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate it.
  • Input and Generated Content: Content not explicitly saved to your account may be stored temporarily (e.g., for up to 7 days) and then automatically deleted. Content saved to your account is retained until you delete it or your account.
  • Usage Data: Retained for the period necessary for security, analytics, and service improvement, after which it is deleted or anonymized.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. International Data Transfers

Your Personal Data may be transferred to, and maintained on, computers located outside of your state, province, or country, including the United States, where the data protection laws may differ from those in your jurisdiction.

For individuals in the European Economic Area (EEA), UK, or Switzerland, we will ensure that transfers of Personal Data to a third country or an international organization are subject to appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission (and the UK Addendum thereto, where applicable), or by transferring to countries that have been deemed to provide an adequate level of data protection.

8. Your Privacy Rights and Choices

Depending on your location, you may have certain statutory rights regarding your Personal Data.

8.1. For Users in the EEA, UK, and Switzerland

If you are located in these regions, you have the following rights under the GDPR:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification to have inaccurate or incomplete information corrected.
  • The right to object to our processing of your Personal Data.
  • The right of restriction to request that we limit the processing of your Personal Data.
  • The right to data portability to receive a copy of your data in a structured, machine-readable format.
  • The right to withdraw consent at any time where we relied on your consent to process your Personal Data.

To exercise these rights, please contact us at the details provided in Section 13. You also have the right to lodge a complaint with a data protection authority.

8.2. For Users in California and Other U.S. States with Applicable Laws

Residents of California and certain other U.S. states may have additional rights, including:

  • The right to know what Personal Data we have collected about you, including the sources, purposes, and categories of third parties with whom it is shared.

  • The right to delete Personal Data we have collected from you, subject to certain exceptions.

  • The right to correct inaccurate Personal Data that we maintain about you.

  • The right to opt-out of the "sale" or "sharing" of your Personal Data (as these terms are defined in applicable law). We do not "sell" Personal Data in the traditional sense.

  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights, please submit a verifiable consumer request to us by contacting us at the details provided in Section 13. Only you, or a person legally authorized to act on your behalf, may make a verifiable consumer request.

9. Children's Privacy

Our Services are not directed to or intended for use by individuals under the age of 18. We do not knowingly collect Personal Data from children under 18. If you are a parent or guardian and become aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze service performance, and for security purposes. Cookies are small data files stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted). You can control or refuse cookies through your browser settings or our cookie consent manager. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. Your Choices Regarding "Do Not Track"

Some web browsers may transmit "Do Not Track" signals. There is no industry-standard approach to responding to these signals. Therefore, we do not currently take action in response to these signals.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For significant changes, we will provide a more prominent notice (such as an email notification or a banner on our Website). Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us: